Privacy Policy

At Bedford Consulting, we’re committed to respecting and protecting your privacy.

This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.

Any questions regarding this policy and our privacy practices should be sent by email to info@bedfordconsulting.co.uk or by writing to Bedford Consulting, 67 Wingate Square, London, SW4 0AF.

Who are we?

We are Bedford Consulting, a specialist sales and implementation partner for Anaplan across Europe.

How do we collect information from you?

Information you give us directly:

For example, we may obtain information about you when you take part in one of our events, download an asset from our website, complete a website form, or when you register to receive our newsletters.

Information you give us indirectly:

Your information may be shared with us by third parties, which might include: Independent event organisers where we are a sponsor or search information providers.

You should check any privacy policy provided to you where you give your data to a third party.

When you visit this website

We, like many companies, automatically collect the following information: technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.

Information about your visit to this website, for example, we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).

What type of information is collected from you?

The information we collect, store and use might include:

Your name and business contact details (including email address and telephone number)

Information about your activities on our website and about the device used to access it, for instance, your IP address and geographical location

We do not seek to collect sensitive personal information

How and why is your information used?

  • Providing you with the services, products or information you asked for.
  • Carrying out our obligations under any contracts entered into between you and us
  • Keeping a record of your relationship with us;
  • Notifying you of changes to our services;
  • Sending you communications, which you have requested and that may be of interest to you. These may include information about our product and services, events or webinars and promotions of services

We will not share your information with third parties without prior consent.

Do we give you access to your information?

You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by contacting us at info@bedfordconsulting.com. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request. We will respond to your request to access within 10 business days.

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form used to collect your information.

We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you.

Keeping your information safe

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Changes to this policy

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.

Review of this Policy

We keep this policy under regular review. This policy was last updated in May 2021.

Cookies

What are cookies?

Cookies are small text files which are transferred from our Website and stored on your device. We use cookies in order to give you the best experience, we use cookies and similar technologies, for example, to analyse usage and optimise our sites and services, personalise content, tailor and measure our marketing and to keep the site secure.

Each cookie expires after a certain period of time depending on what we use it for. Our cookies may be session cookies (temporary cookies that identify and track users within our website which are deleted when you close your browser or leave your session in the Website) or persistent cookies (cookies which enable our website to “remember” who you are and to remember your preferences which will stay on your computer or device after you close your browser.

We use the word “cookies” as a catchall term to include not only cookies, but also other technologies such as pixels, web beacons and page tags.

We use cookies to:

  • Remember information about you, so you don’t have to give it to us again and again
  • Help us understand how people are using our services, so we can make them better
  • Help us personalise the Bedford Consulting website to you by remembering your preferences and settings
  • To find out if our emails have been read and if you find them useful

You can change your cookie settings at any time. If you want to disable cookies in the Safari web browser, go to Preferences and then to the Privacy pane and choose to block cookies. On your iPad or iPhone, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies.

We use the following different types of cookies on our website:

Necessary cookies

These cookies are essential to enable you to browse around our website. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website.

Preference cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks; remember choices you make (such as your user name or the region you are in) and provide enhanced, more personal features. We have a preference cookie that stores a unique ID for our chat-box session for example. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. If you leave a comment on our blog or complete a form you may opt in to saving your name, email address, job title and company name in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

Performance cookies

These cookies collect information about how visitors interact with our website – for instance, which pages you go to most to help understand how to make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website and services work.

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. The information these cookies collect will not personally identify you.

If you decline to accept our cookies, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.